Promo ×
Get started for only $5 ×
Processing, please wait...

It usually takes 5 to 10 seconds for
your inmate's number to appear.

Buy a new Corrio number

If you need to add money to an existing Corrio number use the Refill Account option instead.

Otherwise, to get started, we'll need some information about your inmate.

If you have a promo code for Corrio, please enter it here.
Choose the area code that you'd like for 's new number. For some customers, local calls are cheaper than long distance calls, so consider an area code local to their facility.
If Corrio Messaging does not work in your inmate's facility, we will refund the purchase.
Are you 's main contact?

The main contact is someone that they can leave messages for easily, even when their Corrio account balance is zero.

If you're the primary person adding credit to the account, you should be the main contact.

Enter your contact information. will have quick access to your number from the main menu when they call.
No problem. can set up their main contact later.

If you want them to be able to leave you messages, you will need to call or text and leave them a message first.

Just one last question. How did you hear about Corrio Messaging?
How much money would you like to put on the account?
will be billed to your card immediately and we will provide a new, private, phone number for your inmate.

You have a promotion code for ! This purchase will add an additional credit to the account balance.

The balance on the new account will be , credit that he or she can use to make calls and leave messages.
Need help? Send us an email at
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Processing, please wait...

This should just take a few seconds.
This account has an outstanding debt.

This account has an outstanding debt of . This debt must be paid before a positive balance can be added.

A debt occurs when a deposit payment is made and then charged back by the payment card holder.

If you add money to this Corrio number, any amount up to will be paid towards the debt. Any amount more than that will be applied to a positive balance.

If you do not agree to your payment being applied to the debt, please press Cancel. If you click Agree, then you agree to these terms and your payment will be applied.

Questions or concerns? Please contact Corrio Support at or (206) 596-2208.

Need to refill? Get started by entering your inmate's Corrio phone number.
How much money would you like to add to the balance?
Now we need your billing information. will be billed to your account and added to the Corrio number's balance, immediately.
Need help? Send us an email at
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Privacy Policy

Thank you for your interest in Corrio, SPC, our Corrio Messaging™ inmate calling service, and our website located at (collectively, the “Service”). Your use of the Service is subject to this Privacy Policy. We are pleased to provide this privacy policy to inform you of our practices with respect to how we collect and use personally identifiable information in connection with your use of the Service. By using the Service, or clicking the “accept” button when you register to use the Service, you agree to be bound by the terms of this Privacy Policy.

Information We Collect

When you voluntarily provide registration information through the Service, we collect personally identifiable information about you, such as contact information (name, telephone number, address, email), financial information, and inmate information (name, DOC, and booking number). To facilitate your use of the Service, Corrio may automatically collect certain types of information when you access or use the Service. In order to collect this data, Corrio may utilize automated tools and files such as “cookies.” These automated tools and files may reside on our servers or on your computer or device. If you restrict our ability to use automated tools and files, your ability to access and use all or part of the Service may be limited or disabled completely. You agree that we may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any). When you use our Service on your mobile device, the Service may automatically collect and store some or all of the following information: your phone number or other unique device identifier assigned to your mobile device, the IP address of your device, the manufacturer and model of your mobile device, you mobile operating system and your location.

Use of Information

Corrio uses your personally identifiable information primarily to provide you with the Service, to facilitate communication between users, and to provide customized content on the Service that is of interest to you and improve the Service. The information is also used to verify your authority to access the Service and to contact you when reasonably necessary. Corrio may also use any information you have provided as reasonably necessary to administer or provide customer support for the Service, and to provide you with periodic communications about new products and services, discounts, special promotions or upcoming events. We also use such information for research and analytical purposes, to respond to inquiries and for other customer service purposes. You may opt-out of receiving some or all non-Service related communications by updating your profile on the Service.

Cellular Providers

The Service is not a cellular provider service. If you use the Service, it may require your cellular provider to disclose certain information about you to us or a third party. You acknowledge and agree that: Your relationship with Corrio is separate from your relationship with your cellular provider. Your Cellular Provider is not responsible for the Service.

Controlling Your Personal Information

It is your responsibility to maintain your account registration, and to protect your account details (e.g. username, password).


Corrio may disclose your personal information to third parties from time to time in our sole discretion. For this reason you should not disclose information to Corrio that you do not want shared with third parties. In addition to the forgoing, Corrio will disclose your personally identifiable information as it believes is reasonably necessary to comply with law enforcement personnel, or as otherwise required by any other law, regulation or other governmental authority or to prevent harm to yourself or others. Without limiting the generality of the foregoing, we will disclose your information to government authorities or third parties if: (i) we are required to do so by law, or in response to a subpoena or court order, (ii) we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, to protect our property or other rights or those of other users of the Service, third parties, or the public at large, or (iii) we believe that you have abused the Service by using it to attack other systems or to gain unauthorized access to any other system, to engage in spamming or otherwise violate applicable laws or in violation of our Terms of Service. We may also share information concerning any payment transaction completed through the Service, including, without limitation, the identities of the parties contributing and receiving payment under the transaction and the amount of the payment, with correctional facilities or other law enforcement personnel at their request. Corrio may also contract with various third parties who help us provide and maintain the Service. For example, we use a third party to process payments made to us, and may subcontract out other operations. In these cases, we will use commercially reasonable efforts to prevent such third parties from disclosing your personal information, except for the purpose of providing the services in question. Finally, Corrio may disclose your personally identifiable information upon a transfer or sale to another entity of all or substantially all of Corrio’s stock or assets in Corrio’s line of business to which this Privacy Policy relates or upon any bankruptcy or other corporate reorganization.


For your convenience, we may provide links to certain third party websites or referrals to certain third parties’ products or services. If you choose to visit a third party’s website or use its products or services, please be aware that the third party’s privacy policy, and not the Corrio privacy policy, will govern your activities and any information you disclose while interacting with the third party.


Because any personally identifiable information you submit to Corrio is purely voluntary and should not be of a particularly sensitive nature, we employ our standard security measures with respect to this information and do not use special encryption methods at this time. Corrio user accounts are secured by user-created passwords. Please note that Corrio cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.

Collection of Information From Children

We regret that the Service is not available to children under the age of thirteen (13). We will never knowingly collect contact information from children under the age of thirteen (13) without verifiable parental consent. If you are under the age of thirteen (13), please do not provide us with information of any kind whatsoever. If we become aware that a user is under the age of thirteen (13) and has submitted information to the Service without verifiable parental consent, we will remove his or her information from our files. We understand that children may not fully understand all of the provisions of this Privacy Policy or make informed decisions about the choices that are made available to adult users of the Service. We encourage parents and guardians to spend time with their children online and to be familiar with the websites they visit.

Policy Changes

Corrio reserves the right to change this privacy policy, and will post any revisions on our website. We encourage you to review this Privacy Policy regularly for any changes. Your continued use of the Service will be subject to the then-current privacy policy.

Use of Information Outside Your Country of Residence

The Service is directed to users located in the United States. If you are located outside of the United States and choose to use the Service or provide your information to us, you should be aware that we may transfer your information to the United States and process it there. The privacy laws in the United States may not be as protective as those in your jurisdiction. Your consent to this Privacy Statement followed by your submission of information to us through the Site or in connection with the Service represents your agreement to the transfer of your information to the United States. Please note, the Service is not available in Texas State institutions or Arizona State institutions.

No Error-Free Performance

Corrio does not guarantee error-free performance under this Privacy Policy. We may not always catch an unintended privacy issue, despite our efforts to do so. Accordingly, we welcome your feedback regarding any privacy concerns that you may have, including how we can improve this Privacy Policy. We will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when we learn of any failure to comply with it.

No Responsibility

You agree that Corrio assumes no responsibility for the activities, omissions, or other conduct of any member of law enforcement. Corrio has no obligation to screen communications or information in advance and is not responsible for screening or monitoring communications sent via the Service. Corrio has no liability or responsibility to users for performance or nonperformance of the Service.

Legal Notices

This Privacy Policy is subject to the terms in our Terms of Service, available for review at, including terms regarding limitations on damages, disclaimers of warranties, and resolution of disputes. Our Terms of Service take precedence over any conflicting provision in this Privacy Policy.


If you have any questions about our privacy practices, please contact us by email to, or write to us at:

Corrio, SPC
Attn: Legal Department
2620 Bellevue Way NE Ste 175
Bellevue, WA 98004

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